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K-12
How to delete my account?
account
account deletion
Is it possible to update my profile/account?
account
getting started
How do I update my email ID or mobile number?
account
How do I reset my password?
general
account
Can I download recorded session videos?
live class
subscription
How frequently will I get test/tests from teachers?
live class
I want to enroll for a different batch. How to do it?
live class
subscription
I want to change my batch, how to do it?
subscription
live class
I want to change my teacher. How to do it?
subscription
live class
I missed my classes, can I retake session?
subscription
live class
I just bought a course online and realized that I selected the wrong payment option. Can I change it?
troubleshooting
subscription
Why do I receive multiple confirmation e-mails?
troubleshooting
I'm unable to verify my account, what should I do?
troubleshooting
Why do I see multiple charges throughout the month on my credit card?
troubleshooting
billing
Will I be eligible for discounts if using multiple packages?
billing
subscription
Are there any cancellation charges?
billing
cancellations
How do I get a refund?
refunds
billing
Can the subscription be cancelled?
subscription
billing
When do I get charged?
subscription
billing
Are all the classes free?
subscription
billing
Is there a parent lock on the application?
getting started
How many boards are covered in the program?
general questions
Is online learning effective for K-12?
getting started
Where can I find my upcoming sessions?
getting started
How can I check my batch schedule?
general questions
getting started
How do I get started?
getting started
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